We have adjusted our hours to 8am - 4:30 PM PST. For San Francisco will calls, please call in advance to schedule pick up. Las Vegas is open, please practice social distancing while inside, and we are maintaining a clean and disinfected environment for our customers and staff.
March 19 Update -
UPS and USPS are considered essential for the supply chain. In addition we know the only way to keep grocery stores and kitchens open are providing the parts you need. Our San Francisco warehouse is open for shipping and packages are shipping same day from all of our facilities. if you require a will call from San Francisco, please call ahead to schedule the pickup.
Las Vegas will calls are still available as before. refer to our March 17 update for more on our Las Vegas operations.
March 17 update
Nevada is now calling for a closure of all non-essential businesses for 30 days it may seem odd for a parts company to be considered essential, however how do keep grocery stores and drive thrus open if a unit goes down. We will be running our will call sales at the open roll up door to ensure proper ventilation. We will do everything we can to ensure we are properly stocked, and get parts to people that need them now more then ever. Our counter hours may have to be adjusted but we will be looking at that in the coming days. Please feel free to contact us with any questions and call ahead to have your order prepared and ready for pick up.
March 15 2020
We have been flooded with emails, notifications and information on COVID-19. We are not sending this as an email, but instead will leave this page up and update it as things change, as they inevitably will. Just think how much things have changed over the week, days and even hours, so we will do our best to update here as needed based on the ability to fulfill orders and assist you with the customer service we pride ourselves in.
San Francisco has called for a "shelter-in-place" order. Our main warehouse is located in San Francisco. This will directly impact our ability to ship all of our packages same day. Carriers are shut down in the area and we will not be able to get any orders or will calls out of our San Francisco facility.
Our Las Vegas facility is operating as usual. We will be shipping all of our orders out of Las Vegas during these restrictions. our website does display which facility has stock on our product page. You do have to open the product page to have this displayed, it does not show in the search results. Our Las Vegas counter is open uninterrupted currently.